Improving Outcomes in Ethics in Case Management

Course #ECM12192012

Total Course Available CE Credits: 9.5 (all modules)

Course Director:

Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP
Director, Social Work Education
Athena Forum – Rockville, Md

Description: From privacy issues to conflicts of interest and setting boundaries, this course explores the range of ethical issues and dilemmas that case managers confront every day. In six modules, A through F, the course details current ethical standards of practice and then explores issues such as the increasingly common use of electronic health record systems (EHR) and telecare. Next, it looks at how organizational culture can influence a CM’s ethics, and how ethical issues can differ in hospital and outpatient settings.

Business goals: After completing this module, case managers will be able to:
» Enhance their awareness of the newest generation of potential ethical challenges by 75 percent
» Enhance their ability to apply ethical professional standards and codes of conduct to their practice by 75 percent
» Enhance their ability to identify and address potential ethical dilemmas by 75 percent

Course Modules

Module A: Ethical Standards of Practice

Module B: Electronic Health Records

Module C: Ethics in Telecare

Module D: CM Within Organizational Cultures

Module E: CM Ethics in a Hospital Setting

Module F: Ethics in Ambulatory and Community-Based Health