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Clinical Accuracy Spoken Here
Asthma: Communication & Patient Satisfaction
The goal of good essential communication between patient, family and providers is patient satisfaction and adherence to the treatment plan. Satisfaction should include: quality of care and appropriate asthma control. Asking them if they are satisfied with their current care and level of control is one question that defines their satisfaction, as well as inquiring if costs are interfering with their ability to obtain asthma care.
[Reference:Asthma: Clinical Assessment, Module D: Case Manager’s Role, Page 21] www.athenaforum.com

Rheumatoid Arthritis: Diagnosis
Polyarticular inflammation, morning stiffness, weight loss and fever are some of the symptoms that may indicate inflammation which can lead to debilitating joint deformities. Progression of rheumatoid arthritis differs widely between individuals. More than 90 percent of patients will have involvement of the joints in their feet. For the majority, the onset will be slow and insidious. Early diagnosis and treatment can delay the advancement of the disease.

[Reference: RA, Module A: Pathophysiology, page 15]
Excellence in Case Mgmnt
CM Walk
Do you celebrate your ‘worries’? Generally not, I would gather. But creating a special place for them, like a Worry Jar, would work. Write them down, put them in the jar and check them weekly. When you find that you have worried enough about something, remove it from the jar. Over time, you will have fewer of them. One of the secrets of life is to make stepping stones out of these stumbling blocks.

Great American Smokeout – 20th
In the Headlines . . .
“The Great American Health Challenge”
Smokeout Challenge 2008 is here. Quitting smoking is not easy but it can be done and there are greater opportunities to do just this. The American Cancer Society has ample resources and materials to help the cause. They even have their Quitline available 24 hours a day for supporting those who are taking the first important step. Check out the Press release and valuable insightful survey information at their website:

Monday Memo Archive Did you miss an issue? Need to look up a reference in a past Monday Memo? All past issues are archived for your use.

“CMSA-Sponsored ACUITY AnyWare Webinar”
-“Using Information Technology To Enhance The Practice of Case Management” on December 2nd – 60 minutes showcasing enhancements for case management workflows in clinical and business settings for case managers in independent & small groups. Highlights include: move from paper-based to an integrated system, automated tasks, enhance applications and implementation challenges. Check out the specifics here and register here:

The look of confidence
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Connie Sunderhaus Connie Sunderhaus, RN-BC, CCM
Clinical Editor
Athena Forum


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