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Monday, March 26, 2012
  Clinical Accuracy Spoken Here  

Principles of CM: Access

Communication between the hospital case manager and either the ED physician, the physician on-call, or the patient's attending physician remains the best practice for ensuring that an initial assessment confirms the patient's need for acute care, treatment and service.

[Reference: Principles of CM, Module A, Principles]

  Excellence in Case Mgmt  

Pt Selection for CM

Not all patients require case management so hospitals and case managers must first establish who CM customers are.

The hospital's patient selection criteria for case management have to reliably identify admissions that will most benefit from CM services.

[Reference: Principles of CM, Module B, Access Management and UM]

  Improving Patient Care...  

Standards of Care: Monitoring

Assessment doesn't end with admission. The case manager continuously monitors the patient to determine:

  • If the patient is receiving safe, quality, cost-effective care
  • If care plan goals are being achieved
  • Are the goals still appropriate and realistic
  • Do changes need to be made in the plan
  • Is the transitional plan still valid

Case managers should develop a routine for monitoring their patients' progress toward care plan goals.

[Reference: Principles of CM, Module A, Principles]


Tom RasmussenTom Rasmussen
Athena Forum


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Why Social Work Matters...

The social work profession has been instrumental in achieving civil rights and human rights advances in the United States and across the globe for more than a century. The primary mission of social work is to enhance human well-being and help meet the basic needs of all people, especially the most vulnerable.

National Association of Social Workers (NASW) 2012. www.naswdc.org

Athena Forum celebrates the collaborate spirit fueled by integrating Social Work into Case Management Models! Social Work Matters!

Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP
Director of Social Work Education
Athena Forum

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