Monday Memo  

Weekly update from...
Athena Forum logo

Monday, July 15, 2013
  Clinical Accuracy Spoken Here  

Announcing New Course:

"Establishing Your Professional Identity as a Case Manager" NEW 400 pages to Athena Forum!

Module A: Essentials of Professional Identity

Module B: Critical Thinking

Module C: Emotional Intelligence

Module D: Conflict Resolution

Module E: Leadership in Case Management

Module F: Dealing with Difficult Individuals

[Reference: Establishing Your Professional Identity]

  Excellence in Case Mgmt  

Professional Identity: What is PI?

Professional Identity (PI) is a set of attributes including:

  • Beliefs
  • Values
  • Motives
  • Experiences

Key professional actions include:

  • Critical thinking
  • Assessment
  • Integration of ethics
  • Communication

The process of acquiring behavioral skills, such as learning an effective professional style, is different from learning factual knowledge. Behavioral skills must be refined and perfected experientially.

[Reference: PI, Module A, Essentials of PI]

  Improving Patient Care...  

Professional Identity: Consider Your Professional Presence

Professional confidence provides the basis for effective professional presence. Presence has the power to bring people to you.

Professional presence encompasses what others think and feel about an individual based on their interactions over time. If that feeling is positive the person earns trust and credibility.

A CMs professional presence is the critical pathway for enhancing a patient's experience with health care.

[Reference: PI, Module A, Essentials of PI]


Tom RasmussenTom Rasmussen
Athena Forum


NEW courses in Development

» Ethics in Case Management
» Depression Care
» Breast Cancer Care
» Improving Outcomes in ESRD



Cathy WrightCathy Wright, BSN, RN
Clinical Editor
Athena Forum




Online CE for RN, CCM & LSW
4,000 pages of clinical excellence.

Clinical Excellence® Series
» Asthma
» Behavioral Health
» Colorectal Cancer
» CV Risk: Stroke & MI
» Diabetes
» EOL & Palliative Care
» GI Disorders
» Heart Failure
» Multiple Sclerosis
» Obesity Management
» Pain Management
» Rheumatoid Arthritis
» Sepsis Care
» Women's Health
» Wound Care & Payments

CM Excellence® Series

» Discharge Planning
» Hospital Revenue Cycle
» Patient Advocacy
» Population Health
» Principles of Hospital CM
» Utilization Management



Athena Forum Help Desk
Mon-Fri 9am-5pm ET

Recommend to a friend
Tom Rasmussen, Publisher

Enrollment & passwords
Janice Graham, Registrar

  Monday Memo Archives
Did you miss an issue? Need to look up a reference in a past Monday Memo? All past issues are archived for your use. Click here.

Booster Image

Athena Forum, LLC awards CE for ANCC - NASW - CCMC

Athena Forum is a world wide service mark in nursing education
by the U.S. Office of Trademarks and Patents.

Copyright 2012 All rights reserved | Headquarters in Boca Raton, FL | 800-583-2506 | www.athenaforum.com