Monday Memo  

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Monday, October 7, 2013
  Clinical Accuracy Spoken Here  

Principles of CM: HCMs are Special Breed

Hospital Case Managers are a special breed of multi-tasking professionals dedicated to providing the right care, at the right time, in the right setting for our myriad of patients and their families. In this complex healthcare system, effective case managers meld their expansive clinical knowledge with skills such as advocacy, fiscal responsibility, negotiation, collaboration and communication to provide excellent care to their patients.

[Reference: Principles of CM, Module A, Principles]

  Excellence in Case Mgmt  

National Case Management Week: October 13-19, 2013

Recently the US Senate unanimously passed a resolution declaring October 13-19, 2013, as "National Case Management Week," to recognize the value of case management in improving healthcare outcomes for patients.

The resolution was introduced by two senators from Arkansas through a collaborative effort between the American Case Management Association (ACMA) and the Case Management Society of America (CMSA) to honor case management professionals for their contributions.

"All Americans deserve access to quality, affordable health care. Case managers play a critical role in providing patients the information they need to make responsible health care decisions," said Senator Boozman (R-AR).

[Reference: Tom Rasmussen, CEO & Publisher, Athena Forum, LLC]

  Improving Patient Care...  

Principles of CM: Who Are Your Patients?

Not all patients require case management so HCMs must first establish who their customers are:

Are they...

  • All patients being admitted to the hospital?
  • Only patients selected using pre-established criteria?
  • All patients admitted through the ED?
  • All admissions in a certain disease classification?
  • All patients admitted by a specific doctor?
  • All patients about to have surgery?
  • All patients admitted to a specific unit?
  • All patients over a certain age?
  • All potentially high-cost patients (multiple system failures, etc)?
  • Frequency of admissions or readmissions?

[Reference: Principles of CM, Module B, Access Management and UM]


Tom RasmussenTom Rasmussen
Athena Forum


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