Monday Memo  

Weekly update from...
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Monday, January 20, 2014
  Clinical Accuracy Spoken Here  

Announcing New CCM CE
2014 Certificates

Athena Forum Institute® CCM CE Certificates are online now. Offering more than 100% of the required 80 hours of CE needed for your CCM certification renewal, the following Athena courses will award CCM CE in 2014:

  Excellence in Case Mgmt  

ACMA Standards and UM

ACMA Standard 6: "Management"

The Standard says "a case manager assures prudent utilization of all resources (fiscal, human, environmental, equipment and services) by evaluating the options available and balancing cost and quality to assure the optimal clinical and financial outcomes."

To operationalize this standard the CM maintains current knowledge of healthcare economics, trends and reimbursement methodologies and applies this knowledge to daily practice. The CM also manages patient and caregiver expectations for short and long-term goals based on health status, prognosis and available resources.

[Reference: Utilization Management, Module C, Quality of Care and UM]

  Improving Patient Care...  

UM: Ask the Patient

Asking the patients what quality care means to them is more accurate than the hospital making decisions about what the patient should want. Patient satisfaction is usually based more on perception than on a physical happening.

If outcomes are defined as the goals of the healthcare process, then a good outcome is one that has achieved the desired goal.

The Care Management Plan (CMP) will have many goals, individualized for each patient, so the quality of the care provided can be gauged by the number of goals met. More goals met=higher quality of care.

[Reference: Utilization Management, Module C, Quality of Care and UM]


Tom RasmussenTom Rasmussen
Athena Forum


NEW courses in Development

» Ethics in Case Management
» Breast Cancer Care
» Improving Outcomes in ESRD



Cathy WrightCathy Wright, BSN, RN
Clinical Editor
Athena Forum




Online CE for RN, CCM & LSW
4,000 pages of clinical excellence.

Clinical Excellence® Series
» Asthma
» Behavioral Health
» Colorectal Cancer
» CV Risk: Stroke & MI
» Diabetes
» EOL & Palliative Care
» GI Disorders
» Heart Failure
» Multiple Sclerosis
» Obesity Management
» Pain Management
» Rheumatoid Arthritis
» Sepsis Care
» Women's Health
» Wound Care & Payments

CM Excellence® Series

» CM Express®
» Discharge Planning
» Hospital Revenue Cycle
» Patient Advocacy
» Population Health
» Principles of Hospital CM
» Professional Identity
» Utilization Management



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