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Monday, May 12, 2014
  Clinical Accuracy Spoken Here  

Professional Identity:
Healthcare Values

Healthcare values which are relevant today include:

  • Patient-centered care and alleviation of suffering
  • Curing and Healing
  • Compassion and Empathy

Healthcare leadership is itself, rooted in values. In contemporary healthcare core values have expanded to include preventive and population health.

Healthcare leadership is needed now more than ever. When assuming a leadership role, the important "value" messages that should be explored and reflected upon include:

  • Values-based leadership can be learned
  • Values are "primary" to great leadership performance

[Reference: Professional Identity, Module E, Leadership]

  Excellence in Case Mgmt  

Professional Identity: Global Issues

The contributions which CMs and other transdisciplinary team members make in achieving higher quality and more efficient care which optimizes each patient's experience all contribute to global improvements in health care delivery. Current trends affecting healthcare include:

  1. Increased emphasis on patient safety and quality
  2. Diminished revenue sources, decreased reimbursement, demands to hold down costs
  3. Uncertain implications of healthcare reform
  4. Pressures to invest in e-health IT systems and other technologies
It is an important part of CMs professional identity to recognize global issues in health care delivery as realities.

[Reference: Professional Identity, Module E, Leadership]

  Improving Patient Care...  

Professional Identity: "Let It Go"

A team member who has had a bad day and then misdirects their frustrations on other team members can quickly become known as "difficult." Avoid falling into this type of labeling. To overcome the volatile effects of the adrenaline-stress combination:

  • Avoid personalizing others' actions; give one another the benefit of the doubt
  • Avoid carrying grudges and "Let it go"

[Reference: Professional Identity, Module F, Difficult Individuals]


Tom RasmussenTom Rasmussen
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Nurses: Leading the Way

"To be "in charge" is certainly not only to carry out the proper measures yourself but to see that every one else does so too; to see that no one either willfully or ignorantly thwarts or prevents such measures. It is neither to do everything yourself nor to appoint a number of people to each duty, but to ensure that each does that duty to which he is appointed."

Florence Nightingale

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