Monday Memo
Monday Memo
Monday, December 15, 2014
What's NEW at Athena Forum

EOL & Palliative Care Series

We are pleased to announce the following new course (300 + pages) is now available in the Athena Forum curriculum. All courses are specially designed to improve organizational performance in patient care, staff competencies and claims management.

EOL & Palliative Care Course includes:

  • Mod A: Evolving Role of EOL & Palliative Care

  • Mod B: Patient Goals & Care Planning

  • Mod C: Symptom Management

  • Mod D: Regulations & Reimbursements

  • Mod E: CM"s Role in EOL & Palliative Care
Tips from our featured course

MCO Single Case Agreements

Single Case Agreements (SCAs) are used when an out-of-network provider, which has no contractual agreements with an MCO, is either already in the process of delivering medically necessary emergency care or being considered for the provision of specific predefined services.

MCO CMs in concert with their HCM counterparts are an integral part of identifying opportunities for and formulating SCAs. These agreements are frequently developed through a combination of conference calls and electronic exchanges between the MCO and provider representatives.

[Reference: MCO Continuum, Module A, Prior Authorizations]

Notice from the Publisher

Monday Memo Editor

Cathy Wright, BSN, RN

Clinical Editor

Athena Forum

Contact the Editor


Online CE for RN, CCM & LSW
4,000 pages of clinical excellence.

Clinical Care Series®
» Asthma
» Colorectal Cancer
» CV Risk: Stroke & MI
» Diabetes Mellitus
» EOL & Palliative Care
» GI Disorders
» Heart Failure
» Multiple Sclerosis
» Obesity Management
» Pain Management
» Rheumatoid Arthritis
» Sepsis Care
» Women's Health
» Wound Care & Payments

Care Management Series®

» CM Express®
» Discharge Planning
» Ethics in CM
» Hospital Revenue Cycle
» Patient Advocacy
» Population Health
» Principles of Hospital CM
» Professional Identity
» Utilization Management

Behavioral Health Series®

» Behavioral Health
» Depression 2.0

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