Monday Memo
Monday Memo
Monday, June 22, 2015
What's NEW at Athena Forum

Athena Forum Exhibiting at CMSA Annual Conference in Orlando

Please stop by our booth and say hello! We appreciate the opportunity to meet new friends and say hi to old friends who've been taking courses on Athena Forum over the past few years.

We look forward to meeting up with you in Orlando!

The Athena Forum Team

Tips from our featured course

Professional Identity: Constructive Conflict

In well-structured controversies, participants:

  • Make an initial judgment
  • Present their conclusions to other group members
  • Are challenged by opposing views
  • Become uncertain about the correctness of their view
  • Actively search for new information and understanding
  • Incorporate other perspectives and reasoning into their thinking
  • Reach a new set of conclusions

Athena Forum [Performance Improvement, Module D, Conflict Resolution]

Professional Identity: Hazards of Duty

CMs face an occupational hazard of caring for others before and often instead of themselves. People who do not "stop and take 10" to refresh and recharge may not be able to handle stressful situations as they otherwise would. The antithesis of reaching a breaking point is to shut down, which may lead to reaching unhealthy decisions.

In the healthcare setting, adrenaline and stress are partners. To overcome the effects of this volatile combination:

  • Avoid personalizing others' actions
  • Rise above it
  • Avoid carrying grudges
  • Give one another the benefit of the doubt

This is a time when short term memory will work in your favor.

Athena Forum [Performance Improvement, Module F, Difficult Individuals]

Notice from the Publisher

I want to thank our 20,000 healthcare professionals for requesting new topics on Athena Forum.

Thomas A. Rasmussen
CEO & Publisher
Athena Forum Institute

Monday Memo Editor

Cathy Wright, BSN, RN

Clinical Editor

Athena Forum

Contact the Editor


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CM Express
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Professional Identity
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Harm Risk Behaviors

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