Monday Memo
Monday Memo
Monday, December 19, 2016
What's NEW at Athena Forum

Athena Forum Institute @
CCMC New World Symposium in January

You're invited! Come network with Athena Forum Institute staff at the
CCMC Symposium "Case Management: Expertise for the Future"
Dallas, Texas, January 26-28, 2017:

The program purpose states "A well-prepared case management workforce is essential to better care, lower cost and healthier patient populations..."

Clearly, Athena Forum and the Commission for Case Manager Certification (CCMC) are on the same page! Athena Forum partners with CCMC in its support of certification in case management as an essential component in the development of one's Professional Identity:

Licensure, accreditation and certification are all mechanisms through which case managers can document achievement of knowledge and skills to support their professional identity (PI) including:

  • Core competencies
  • Advanced training

It is essential to align all these core competencies to optimize professional identity.

Professional certification has been linked to positive patient, system, and professional outcomes.

[Athena Forum course: Professional Identity, Module A, Essentials of PI]

Our staff will be located at Booth #300. We hope you'll stop by. Meet us. Find out what Athena Forum has to offer case managers and case management department directors:

Do you want to educate your staff to improve organizational performance? We can show you a plan to do just that.

Do you need to improve staffs' core competencies? Our Care Management and Behavioral Health Series of thirteen courses are designed to improve core knowledge and skills in Case management.

Do you need to update your staff's clinical skills in chronic disease management? See our Clinical Care Series of ten courses on topics such as Heart Failure, Diabetes, COPD and Asthma.

See you in Dallas.


Tips from our featured course

Case Management Impacts Quality and Financial Outcomes

The link between hospital profitability and case management programs shows that case management is a viable response that hospitals can use to improve their financial performance.

The key is providing data and outcomes to support the clinical and financial impact. Case Managers need to formulate hard data to back up any request for resources, such as looking at departmental staffing ratios, to determine if it is:

  • Appropriate for their case management model
  • In line with staffing ratios at similar hospitals with a similar model

The disciplines within case management must understand how what they do impacts both the quality and financial outcomes of their organization. By continuously building their own knowledge base and skills, every CM contributes not only to the success of their own organization but to the long-term financial sustainability of the healthcare delivery system.

As the healthcare landscape continues to change, the value of case management in the acute care setting continues to grow in stature. Bottom line for Case Managers is - you do make a difference!

As these changes unfold, Case Managers are now regarded as integral members of the move to value based care delivery. Healthcare providers and administrators, patients and families, support systems, policy makers, and others understand the role of professional Case Managers as:

  • Advocates for patients
  • Stewards of scarce and costly resources

[Revenue Cycle, Module B, Revenue Cycle Teams]

Case Managers Engage Diverse Populations

Case Manager's Engage People Across Socioeconomic Status

"Case managers are experts in engaging and establishing rapport with a diverse range of patient populations. This competence includes the ability to be empathic toward the humancondition, especially those who may feel marginalized and without access to adequate health care."

Ellen Fink-Samnick MSW, ACSW, LCSW, CCM, CRP
Director of Social Work Education
Athena Forum Institute®

Social determinants exert a compelling influence on health outcomes. There are also socioeconomic components, including the impact of:

  • Substandard preventive care
  • Inadequate or nonexistent health insurance coverage
  • Low health literacy

Social determinants brought about by social and economic disparities in U.S. health are long standing and health disparities have been widening.

[Heart Failure, Module A, Prevalence and Pathophysiology]

Notice from the Publisher

I want to thank our 20,000 healthcare professionals for requesting new topics on Athena Forum.

Thomas A. Rasmussen
CEO & Publisher
Athena Forum Institute

Monday Memo Editor

Cathy Wright, BSN, RN

Clinical Editor

Athena Forum

Contact the Editor


Online CE for RN, CCM & LSW
7,000 pages of clinical excellence.

Clinical Care Series®
» Asthma
» Diabetes Mellitus
» Heart Failure
» Inflammatory Bowel Diseases
» Obesity Management
» Pain Management
» Sepsis Care
» Wound Care & Payments

Care Management Series®

» CM Express®
» Discharge Planning
» Ethics in CM
» Hospital Revenue Cycle
» Palliative & EOL Care
» Patient Advocacy
» Population Health
» Professional Identity
» Utilization Management

Behavioral Health Series®

» Abuse
» Depression
» Harm Risk Behaviors

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